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BENEFITS TEAM |
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Main Email
BenefitsTeam@hbt.ca |
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Enrolment and Benefit Questions |
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Paggy Reyes, Benefits Administrator
paggy.reyes@hbt.ca
604.678.2139 |
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Elvira Khismatullina, Benefits Administrator
elvira.khismatullina@hbt.ca
604.678.8316 |
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Val Dick, Benefits Administrator
val.dick@hbt.ca
604.678.8497 |
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Early Retirement Incentive Benefits (ERIB) |
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Main Email
ERIB@hbt.ca |
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Main Phone
604.678.8923 |
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Bessie Rentasida, Client Assistant
besilda.rentasida@hbt.ca
604.678.8247 |
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Mia deMercado, Senior Claims Administrator
mia.demercado@hbt.ca
604.678.8217 |
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Forms and Life Claims |
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Main Email
formorders@hbt.ca |
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Paggy Reyes, Benefits Administrator
paggy.reyes@hbt.ca
604.678.2139 |
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Elvira Khismatullina, Benefits Administrator
elvira.khismatullina@hbt.ca
604.678.8316 |
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Val Dick, Benefits Administrator
val.dick@hbt.ca
604.678.8497 |
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Charlayne Mallare, Claims Administrator
charlayne.mallare@hbt.ca
604.678.8618 |
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Bessie Rentasida, Client Assistant
besilda.rentasida@hbt.ca
604.678.8247 |
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Vivian Tong, Benefits Reporting Advisor
vivian.tong@hbt.ca
604.678.8783 |
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Christine Fenske, Senior Manager, Benefits Administration & Operations
christine.fenske@hbt.ca
604.678.8287 |
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Claims Review Committees (CRC) |
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Main Email
claimsadmin@hbt.ca |
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Main Phone
604.736.2087 |
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Bessie Rentasida, Client Assistant
besilda.rentasida@hbt.ca
604.678.8247 |
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Charlayne Mallare, Claims Administrator
charlayne.mallare@hbt.ca
604.678.8618 |
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Mia deMercado, Senior Claims Administrator
mia.demercado@hbt.ca
604.678.8217 |
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Benefits Design and Reporting |
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Shirley Quon, Benefits Design & Reporting Consultant
shirley.quon@hbt.ca
604.678.8782 |
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Claims Adjudication |
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Mia deMercado, Senior Claims Administrator
mia.demercado@hbt.ca
604.678.8217 |
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Christine Fenske, Senior Manager, Benefits Administration & Operations
christine.fenske@hbt.ca
604.678.8287 |
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Plan Design and Contribution Rates |
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Paggy Reyes, Benefits Administrator
paggy.reyes@hbt.ca
604.678.2139 |
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Elvira Khismatullina, Benefits Administrator
elvira.khismatullina@hbt.ca
604.678.8316 |
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Val Dick, Benefits Administrator
val.dick@hbt.ca
604.678.8497 |
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Vivian Tong, Benefits Reporting Advisor
vivian.tong@hbt.ca
604.678.8783 |
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Christine Fenske, Senior Manager, Benefits Administration & Operations
christine.fenske@hbt.ca
604.678.8287 |
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Toni Sulpher, Client Consultant
toni.sulpher@hbt.ca
604.678.8775 |
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Overpayments |
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Mia deMercado, Senior Claims Administrator
mia.demercado@hbt.ca
604.678.8217 |
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FINANCE |
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Brenda Sawatzky, Accountant/Payroll Coordinator
brenda.sawatzky@hbt.ca
604.678.8644 |
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Elaine Pinto, Accounting/Purchase Administrator
elaine.pinto@hbt.ca
604.678.8606 |
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CLIENT SERVICE |
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Cindy Pappin, Director, Client & Stakeholder Relations
cindy.pappin@hbt.ca
604.678.2335 |
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Christine Fenske, Senior Manager, Benefits Administration & Operations
christine.fenske@hbt.ca
604.678.8287 |
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Elisabeth Whiting, VP, Operations & Administration
elisabeth.whiting@hbt.ca
604.678.8739 |
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BECOME A MEMBER |
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Elisabeth Whiting, VP, Operations & Administration
elisabeth.whiting@hbt.ca
604.678.8739 |
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HBT SERVICE PROVIDERS |
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Pacific Blue Cross
www.pac.bluecross.ca
General: 604.419.2000
Extended Health claims: 604.419.2600
Dental claims: 604.419.2300 |
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Canada Life
www.canadalife.com
Vancouver: 604.646.1200 or 1.888.292.4111
Langley: 604.455.2700 or 1.877.262.0749
Rehabilitation Services and Employee Referrals
Vancouver DMSO
vancouver.dmso@canadalife.com
900-1075 West Georgia Street
Vancouver, BC V6E 4N4
Fax: 604.684.2399
Langley DMSO
langley.dmso@canadalife.com
200-8700 200 Street
Langley, BC V2Y 0G4
Fax: 604.455.2701 |
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HUMAN RESOURCES |
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Job Applications
hr@hbt.ca |
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INVOICING |
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Invoice/Access Issues
invoicing@hbt.ca |
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GENERAL |
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HBTinfo@hbt.ca
604.736.2087
1.888.736.2087 (toll-free)
Suite 350, 2889 E. 12th Avenue, Vancouver, BC V5M 4T5 |